SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As description, all OK!!
Product delivered as described in advertising, hope have a great satisfaction with the manufacturer.
Product arrived fast, exactly as described, great product and store. Recommend
All smartwatches of colmi are tops and excellent quality. Have video all in my channel Fabio coast on YouTube
Produto bem embalado. Vendedor declarou o valor solicitado.
Arrived fast and as described, however after reavalio as this use this watch! While very satisfied! Seller send very fast, mails Brasil is that take a little longer, but arrived MNO schedule! Within 30 days!
Product arrived relatively fast. Came well packed. Great condition. The initial impressions was very satisfied with the product. Note: Bought in gray and pictured had changed the color of the bracelet.
chegou super rápido antes do esperado
Produces arrived in perfect condition… So far nothing wrong.
Quality high, arrived in 10 days at home
I'm surprised. Watch class. My lady, I liked it very much.
Excellent product, and note 1000. Arrived super fast.
Item as described. Fast shipping.
Excelente smartwatch!! Chegou em 10 dias úteis!
Excellent watch, good battery life. And water resistant.
Great device, arrived fast
Buy product with specifications, delivery was faster than expected.
100%. Received the product within three weeks.
Item delivered well ahead of schedule in perfect condition and like the ad, like charger with magnetic snap
I 've already bought six, for different family members all go perfect.
The business top! Goodie
Excellent. arrived fast and the product came in perfect condition packaging OK
Loved fast service and product quality guys are♥
Class godinnik. OPIS reviews real!!! Shvidka delivery, I recommend it all.
Arrived very fast!
Produto excelente. Vendedor despachou muito rápido.
The product corresponds to the description. Packed well. The quality of the watch is at a high level. There are true small scratches on the inside of the watch (possible when checking in the factory). And so everything is fine. Prompt shipment. Delivery to Odessa via "New Mail" in 10 days. Great store. Recommend!
look nice but just got it so don't know how it works
Product 100% original, great quality and takes 7 days to discharge. Recharges very fast. With good visibility in sunshine. Great price and cost-effective.
The goods were sent but did not reach. Sold out sociable. Have returned dengue thank you
Great quality products
Exactly like the picture, very beautiful. Arrived on time and everything right, recommend
chegou rápido o vendedor declarou de uma forma pra mim não ser taxado, muito bom todos funcionando perfeitamente
I arrive the same day they tell you. I am increasingly happy with this supplier, it is the second watch I buy and really very happy. Thanks. Now I have to try and comment again.
Very good product
And the second smartwatch buy brand colmi and no doubt are the best entry market
Maravilhoso, amei. Chegou muito rápido
Arrived very fast and in good condition, works 10/10