SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Watch very beautiful and light liked, only found the app through it kinda confusing, preferred if the MSM colmi P8 (Dafit) but TD in order watch really beautiful, bracelet extremely comfortable not like're using watch so comfortable and lightweight .. Seller shipping really fast, not taxed took around 10 days for RJ
Excellent, 18 days delivery.
Very good
Produto sem comparações. Excelente, conforme descrito. qualidade COLMI de sempre. Podem comprar sem medo. Vendedor atencioso e muito ágil.
For perfect price
All ok
Thank you to the store for the fast delivery, delivered in 10 days. Excellent clock, beautiful design. Suggest to buy
I just got the product. The watch is very nice physically with good materials. The interface is good, it's not very fast but it's OK (it's not slow either). So far all very well, just check the battery life.
Arrived a week ahead of schedule. The product is as Swatch in publishing.
<2en> Many thanks, on time and for solid delivery
Excellent Product, super recommend
Very beautiful, bought afraid because had no review on YouTube, but is perfect meets very well. Arrived in 17 days super fast. Great size.
Minus There is a screen and an alarm clock, here the alarm is not felt at all, vibrates three seconds and turns off. And it will.
Spectacular, it took a little longer than expected but it was worth it, the box came a little dented but nothing serious, the finish is good. It looks tough, doesn't look like toy, and the functions are the best, it's a very good purchase, highly recommended.
Cool!
Top too. Money is the best.
Excelente selling
Very light and very functional! Loved. Not disappoint!
Nice watch. The order came quickly. Thank you store. Recommend
Fast delivery, superb watch, perfect.
The watch is beautiful and in few hours use, very efficient. Super indicate! Shipping to Brazil was too fast, the problem as always are the office here too slow. Is it arrived perfect
Hour fire recommend delivery 2 weeks Ukraine
The clock arrived to perm in 10 days. The application is easily connected, the functionality is quite wide. The materials of the case and strap are pleasant, they sit well on the hand. I recommend the watch, for its price a decent choice
Product as descrevido very good tested against resistance in water but will still not and leave feedback
ok
Excellent value is price recommend the purchase of this product
All right congratulations work
muito bom
Very good, very complete the amount is the third brand buy, satisfied! Worth!
The store is very attentive, ready to help. The watch is very good. Light, soft, quick response to touch screen. Recommend both
ótimo Produto chegou rápido e veio bem embalado...
Delivery is very fast. With the phone quickly synchronized. On the watch there is a Russian language. It's fine. Thank you.
Everything corresponds, works, shows all the claimed. Seller recommend.
Perfect product the price offered, but… Even being waterproof not venture and aconcelho who buy, not wet the device, at most a splash of rain.
Arrived well packaged and as described
The band's colour is actually dark grey and not like in the store's picture but it's alright. Watch looks nice and it works. Fast delivery.
Wonderful
The design is beautiful, the quality is much better than you would expect for a price like this. I certainly recommend the purchase
Top
Exactly one month later received the parcel
I come and it's great.
Very good, like. Is exactly as the store has arrived in 20 days and not taxed
The clock is not bad enough. For its price. Took for 23 dolars. Mom's happy. Moisture protection. A couple of times I bathed in the shower, with the clock everything is fine. The straps are very pleasant do not cause Alergia
Thanks you store... Faster delivery... I love the watch
It's is a beautiful watch. It works perfectly. The silicone is soft, and the color is amazing.
Mt bomb
goood
Aparelho bonito, com funções de fácil acesso, aprovado...
ótimo vendedor chegou muito rápido irei pedir mais unidades
É bom mais esperava mais do P15.