SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order came very quickly, all match. store advice.
Looks well, plastic case to look reliable, an instruction, batteries are not included.
Recommended, product with a quality nice further communication with the store has been excellent, cancelándome the order that you did beforehand for my mistake.
Everything came very quickly adjustment of the device is very simple immediately in everything figured out came in a month
Very good product. Very fast shipping. Very good store.
Everything corresponds to the description. Track was not tracked, Dos order delivered by courier sdek. with the store did not communicate. Product and seller recommend
Fast Delivery
Great watering timer. This is the second timer of this type at my cottage, the first safely worked for two years and still works well. The second ordered with a rain sensor. If the sensor was active during irrigation, the valve will not open, if the rain sensor worked during irrigation, the valve closes. It's fine. I recommend the store and the store. Fast delivery from Russia.
Great controller! Already the second order all like a large number of buttons does not scare there is nothing difficult in the setting. I will disassemble the wires from the batteries on a larger section of 18awg hotyaba
Many thanks to the store for the automatic watering! The first one who sent out the seller was unfortunately defective, asked to remove the Vido and send, and a week later received a new serviceable! The seller is an honest and decent person!
Thank you store! Delivery is fast, everything corresponds to the description. Recommend!
Everything works, it came in ten days, the courier brought home.
Order came. The box is crumpled, but the timer itself is OK. In the spring I will install.
The order came in 5 days to Nizhny Novgorod. A message came to Viber about the delivery of the order to the post office near the house. 2 pieces, each in its box. Nothing's broken. Instruction in Russian language is-thanks to the store. Batteries are not included, immediately bought, installed-everything worked. I write a review in a day-I took care of programming, before that I used a mechanical timer beetle. These electronic, not the first time they managed to set everything correctly, but in general everything is not easy. Now in the summer we will evaluate, compare with the Beetle. So far, everything is fine. Thanks again!
Delivery from Russia DPD to doors by Courier 7 days. Checked, everything works and adjusts. Made soundly, even there is a mesh of rough cleaning, but the filter is also put. And the ball should be lubricated by the silicone for the duration of the device. In the meantime, we wait for warming.
The order reached in 5 days, received in the "five". Everything works, there is an instruction in Russian. Excellent store, I recommend.
Easy to program works very well
I asked to send the goods to the post office, and it was sent to the store "5 Post". To get the goods, I need to drive 50 km on the ground Road, which is removed from the snow 3-4 times a month. On the Mail the goods are stored a month and you can choose the moment for the trip, and in the store 5 days. I had almost 4 hours to get to Strugi red in the snow at 40 cm. To get the goods it was necessary to present a barcode, but I was sent to the phone only SMS notification. Thank you girls from the store, somehow twisted. In general, they wanted to be better, and for me a lot worse.
The timer is super, the delivery is fast, I got it in the "Pyaterochka", it connects to the container, it works perfectly, in the summer I will connect connect I Seller recommend!
все хорошо, работает исправно, батарейки в комплект не входят
Good quality timer. Plastic without debris, odorless, in appearance quality. In the kit to the timer there is a fitting, as well as instructions in 3 languages (English, German and Russian). Lots of settings. Packed well. Corresponds to the information on the site. Delivery to Belarus by courier sdek 1 month. Purchase and quality of the timer is satisfied.
Упаковка немного помята а так товар супер. Проверил всё чётко работает. Продовец молодец рекомендую заказ до двери.
In appearance, everything is OK, we are waiting for the season to check the quality and performance. Delivery to door. Packed OK.
Corresponds to the description. The display cover is untwisted. Until Kaliningrad 3 weeks. Sent the next day
Good Goods, the store made a mistake sent a timer without entering the rain sensor, but I will find and its application.
Очень качественная сборка, проверил, всё работает. Очень удобный таймер для полива огорода, аж 8 программ. Посылку доставили за 4 дня в пятерочки, на кассу.
Brought quickly, looks good and strong, and most importantly everything is whole. We'll check in the summer.
Delivered the courier sdek, the instruction for Russian, everything is whole, it seems to work, thank you
Batteries Put, works. But the ball valve is not exactly positioned. There is a risk that it will flow. Before the water test for another half a year...
доставка в калужский регион 12 дней пришло курьером доставка DPD соответствует описанию полностью до этого покупал два таких один отработал два года после стал пропускать воду клапан есть способ ремонта на ютубе второму три года работает покупкой доволен спасибо
The parcel brought the courier and everything. This device will be interesting for those who are engaged in polysadnik or garden. Programmable watering. Thanks for the fast delivery. Everything is in the kit.
До СПб доставили за три дня, в постамат в пятёрочку. Внешне выглядит отлично, батареек в комплекте нет, вставил АКБ всё заработало, есть инструкция на русском языке. Устанавливать буду весной. Продавцу спасибо.
Everything works, qualitatively done, batteries and upper quick-eat were bought separately
I did not communicate with the store. The goods came quickly. Packing is good. Works when checking normally. Watering as will be checked in the spring already. But the hole in the crane is quite narrow, about 5 or 7mm. Samotecom probably the expense will be too small. Let's see how it will be during irrigation. Instruction for Russian is.
I ordered for Ukraine, delivery by new Mail under the door, everything works, we will check for a long time, I recommend the store, the rain sensor did not understand, there is a Russian
супер товар
It came quite quickly, packed well-in a pupyrku and a cardboard box. It came without damage. The quality of plastic is normal, odorless. It is not clear only what prevented the designer from making the battery cover gray/black... It is powered by finger batteries (early models were powered by Crown). The design of the ball valve has also changed. It looks less reliable, but it works. At the inlet there is a built-in plastic filter of rough cleaning. Of the shortcomings-manual mode modes are switched only after locking and unlocking the buttons. In general, you can take.
Impressions are very positive, workmanship is high, adjustable very easy, works well. Instruction in Russian language, the store answers immediately, sent quickly and the delivery was fully tracked.
Good Goods and a distinguished store happier to deal with him in the future. The connection was very fast even before inserting this comment. شكراً
Very very good thanks and good day thanks
Cool Crane for auto watering. It is visible by the quality of plastic should work for a long time. Put the instruction in Russian. The store recommend, sent in 3 days, came in 15 days.
Good packing and fast shipping. Big thanks for store.
Good afternoon, I received the goods for 7 back, very good quality to everyone I recommend the store, I worked perfectly. Took at a discount for 1070.
Заказ пришел быстро, хорошо упаковано, есть инструкция на русском языке.
Need very good batteries. With the weak does not work. Better close from the sun.
Отличный контроллер воды! Заказывал два. Пришли красивые такие, вставил батарейки--работают! Легко настраивать. Вход- внутренняя резьба 3/4, выход- наружная резьба 3/4. Две батарейки 1,5в микро пальчик - ААА. У меня работает и от аккумуляторов 1,2в, но думаю батареек хватит на дольше. Качество отличное. Надеюсь прослужит долго.
Доставка до Гомеля в Беларусь заняла 36 дней. Трек отслеживался. Упаковано надёжно. Это второй агрегат, первый сломал неудачными попытками модернизации. Отличный функционал. Цена терпимая. Любит более менее чистую воду, грязная вода снизит долговечность.
The timer is made qualitatively, it's nice to hold in your hands. Checked-works. But, the current time is not set-always 00 hours! So I started them (bought two timers) at midnight! This is the problem... Seller recommend. All health, take care of yourself and loved ones...
Delivered quickly. Ordered 29.06 received in five 6.07. Took the same three years ago works and this day. After two years of work, I began to grass the water a little, although she took two times from the barrel and for some unknown reason he stopped etching the water. Some sorceress. Happy as an elephant on the water. Cucumbers do not run with the lake do not water. I recommend both the product and the producer.
Excellent thing, it works under the self-winding, a lot of watering settings for at least every day on time, there is a rubber mesh filter, the transition to quickly sews, it quickly