SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great prefix. Without a keyboard will be ineffective. All delivered whole, everything works
Very satisfied by the teams very fast excellent recommended the store excellent
Fast shipping ! great packing ! Tv box work great ! 5 stars ! highly recommend !
The first time I made a purchase in the transpeed official store. The preparation of the order was simple, the timing of sending the goods and delivery is the shortest. The prefix works quickly, without delays, as expected. The kit is quite complete and can be replenished from the play market. My thanks to the transpeed official store for the quality of the goods and service.
man, i love it
Качественная приставка, недостатки небольшие.
Jag plumbing väldigt nöjd med products. Säljaren skickade products Snabb men Det tog 12 Dagar Bara i Sverige från Tullverket fram till mig!
Firmware уебищная, overworked everything on a slightly less уебищьную
Never been careful to avoid being delivered with private parcels. Payment PayPal fortunately otherwise not only I received nothing but in addition I would have lost my money. Aliexpress customer service did not want to know anything.
Thank you. Got everything as indicated! Good luck!
The console is happy. Already trashed. Thank you.
Shipping and delivery was fast. Box was a bit damaged but the content is good. Seller is highly recommended... after testing the product it works perfect
item is perfect.best bang for buck ever.shipping I'm and delivery extra fast.Top item and top store.
I firstly bought when it was discounted, but I am sure I will order again, at least once more. Its quality is beyond compare
Thanks for the free shipping! Overall quality of is also nice
thanks nice product fast delivery
Top more than try
Good stable prefix
To sell 5 stars for fast delivery, prefix and remote with Airmouse 5 stars, I am very pleased. You will not regret the purchase, a quality thing.
Very good tv box buy recommended. As you mentioned it comes with Android 9 (not Android tv). Applications work well like: Youtube, prime, netflix and Kodi, but with Disney + it was bad for me most likely because it's not Android TV. In relation to the processor it's pretty fast, I put a 4k film on it by USB and it played very well, it's bright tv box. From my point of view not being Android TV I recommend you buy minimum keyboard control up already what, basic control does not work at 100% The other thing is what, the shipment arrived super fast, purchase made on 15.12.20 and I received it in Calama city on 06.01.20 and pass customs smoothly. Seller recommended.
Excellent TV box, fast delivery, I recommend to everyone the store and its quality goods. Thank you!
Delivered even before the deadline. Not yet.
Strongly heated, but it is solved. And so sweating-all fire! To the store of prosperity! Came in two weeks
its just perfect i love it .... the tv box came for just 3 weeks and this company is very serious with clients ...im satisfied thank u ❤
Good quality, fast delivery
Everything is ok. Good price. Fast shipping. I'm satisfied.
Super product! Work in a lot of relationships. Shipping. It's SI porcham.
Хорошая приставка. Проблема может быть с кривыми приложениями, например Smart Zala , в которой управления каналами крайне не удобно.
Everything works. It came in a month. It is necessary to take a joystick for games.
работает, проблем не было
Excellent and arrived very fast
quite a high quality for such a humble price
In appearance, everything is OK, lyogenkaya, but it seems that it will work...
Even without any discount is really reasonably priced so this is truly an awesome purchase. Can surely recommend!
Came a whole with pupyshkami wrapped was! Got there quickly! Everything works! Thank you store!
Доставка около четырех недель, Славутич Киевская область. Товаром очень доволен, качество на высоте, работает на ура. Превращает обычный телевизор в смарт. Андроид полноценный. Продавца и товар рекомендую.
Good box for YouTube. For online channels, too, is good. Very much disappointed that you can not run a movie from a browser on such sites as bigcinema, Kinogo, kinocrad, etc.
It's whole. Fast Delivery
The foam box is whole, and inside the box with equipment, the angle is jammed, the output is jammed when sent, the prefix is whole, but not yet turned on, opened the package when video recording, which I advise everyone, so that there are no nuances. Delivery in time. Hope all OK.
Всё работает но греется как кипятильник
The product corresponds to the description, the sold well! Sent quickly and with tracking. the prefix does not buggy I have been using almost a month of hang-ups. And in general, I recommend, not a bad alternative to smart TV.
Большое Спасибо! Качественно и Быстро.Молодцы.
It came very fast.