SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

V***u

1 Jun 2023

Verified Purchase

veryyy goood store ,thank you

E***e

The store is very good, 3 Times ordered from him cameras, the only look in manual mode order number, it then changes the intermediary

V***v

I order constantly only from this store. As always, everything is wonderful. It's a pity that you can put only five stars. I would put more.)))

María Concepción Moreno

Even when it's not discounted, represents the perfect value for money

B***v

Thank you. Got to Ulan-Ude in three weeks. I checked, everything works. Menu in Russian language, super.

A***u

Finally put it down. everything is very good. oh fuck cool thing!!

Z***v

Great thanks

A***e

Third set i bought from them, as always ALL GOOD! Good quality recorder and cameras, with very good price.

N***v

31 May 2023

I bought myself a gift for Ng, the order 31.12 received 09.02. a set of 4 cameras-with a connection of questions 0. found an old PTZ camera in the trash. Connected it through rj45-without questions appeared. To connect the camera requires 4 wires (1236), which I went to the hand, as in the far end of the site underground laid 1 8-wire cable. In-9, black insulation falls apart in the hands. The phone was connected without dancing with a tambourine, plus brought the program to the smart TV in different corners of the house. Now access to the picture is almost from each room. The appearance of faces will fall apart. A cool alarm-turned on the face notification, and on a certain face through Sonoff put a notification. Wife came-alarm

G***n

good deal

D***k

Yes, it's not the first time I order, and I'm sure about this store!!!

Item arrived promptly and as described. Good value for money, would definitely buy from this store again.

S***v

30 May 2023

Came cameras fast all work

A***v

It came quickly, the cameras work, the picture is 4

I***v

Got fast. About 2 weeks. Installed in production. Satisfied as Luck

D***l

I did not test the products yet but the store shipped the order fast and offered assistance with custom paperwork.

A***k

Получил курьером, привезли прямо к порогу, упаковано отлично, все целенькое, проверил, работает, заказал 07.12.2020 г. пришло 26.01.2021 г. Продавец отправил на второй день, все отслеживалось, но почему-то долго шло. Продавца рекомендую.

D***a

It came quickly

R***v

The system is excellent, it is extremely easy to install. All in the kit is, hermetic connections, there are false positives for human detection. But I think this will be corrected by firmware. And if not, it's not critical. When someone penetrates into the territory with nothing you can not confuse, the phone will break from notifications. The store is just wonderful, very quickly answered all my questions, consulted. Plus sent a very nice bonus with the kit. In general, I recommend that you buy it from him, you will not regret it. In the photo, an example of the night shooting of my system. In the rooms full of darkness, while the diodes shine very well, everything is visible

Olivia White

Good quality of , fast delivery.

Grace Burke

Brand new for such a modest price in a reputable webstore? I didn't even have to think twice :)

R***r

Everything works, the store is good for all questions answers, delivery in Russia Week

A***h

Put-works

A***a

The order came in two parcels. The store did not warn about this.

29 May 2023

Removes clearly and without blur, the sound is good! In a set of 20 m cable for each camera, automatic configured! Super!!!!

It came quickly, 4 parcels. Communication with the store is very pleased, on one camera IR backlight did not work, without problems sent out a new one. I recommend all this seller!!

Colin Barre

Happy with the purchase. Thanks to the seller, it's a true bargain!

Giada Ferraro

my neighbor is so satisfied with ! This is the most spectacular thing ever! I would recommend this bargain. It was handed over so fast, the anticipated delivery was two weeks later and it came quicker than in nine days after purchasing it! remarkably happy with the deal and with the customer service. And this product, overtook previous expectations for theexpenses.

Edward Brewer

I was wondering where to buy online, and thankfully found this store!

J***N

Great Product, good to do business fast response

Customer

W***v

Got the goods. Satisfied. All cameras are working properly. I order the second time I advise this producer responsible)

Elizabeth Murray

Exceptional!

S***a

Goods recieved fast, well packed and in good condition. The cameras seem to be high quality. I need to test, but at first glance seems ok.

K***v

I take the third set. Installed 11 cameras magnet cosmetic 200 squares shop. Recording on time from 9-22:00 everything else on the movement or Alarma. In the past set for 6 cameras, one camera failed, the Chinese sent a new one. This time, there's another camera, there's no connection. In work only a week. Well, as usual, glue a thermal On The NVR chip with a radiator and a small cooler

D***v

I take the store not for the first time, the equipment is good, but this time the kit came, one camera is morosite, then it works it turns off. Opening the dispute, the seller ignored and canceled the dispute!

E***a

Great set

F***o

28 May 2023

Perfecto

M***m

Great, working perfectly

Kathy Ross

Cheapest price for is nicely combined with its top quality. This is really great that such stores exist

I***A

It came in a week and this, while IML delivered on the spot 3 days already. All the whole, corresponds to the kit, checked the cameras all work, the disc writes, by the way the store instead of 2 terabith inserted on 3 T., which is is night Mode works and not bad like, in combination with the mouse and pulse.

E***v

Everything is fine, the goods are worth their money. Price and quality

O***o

All OK. I order the third set, this one for mom for 8 cameras. This one divided into 4 pieces and sent. This was not warned, the delivery was exciting and not understandable initially, 4 tracks. I needed to take it from the post office myself, which turned out to be strange. The kit is ready for use. Assembled, connected and immediately everything works. Old sets [2 pcs.] At 2 MP, this one is at 3MP. The difference has not yet understood. I'll set it up. The store communicates, but dry...

M***a

great product

Debra Collins

Great quality and very fast shipping. Recommend this !

Good price per set. Pleasant equipment, two bays (depends on the number of cameras) twisted pair of 20 m, wires and mouse with remote control. After receipt, I checked, it works, the cameras are quite, if you need a clearer image, you can take more expensive. The lid of the registrar as of foil, took off without problems, but putting it in place was difficult, one hole under the screw is drilled a little in the side, so it's not easy to twist without a rough force. The place under the hard drive is a little strange made, the disc almost supports the next wire. Therefore, install neatly. The mounts of the cameras are made of an interesting alloy, it is lubricated on plastic and the feeling is that it is fragile for a blow. I didn't check. For your money, a great set. In offline analogs from 20 K for the same kit.

J***j

доставили до Адлера за 14 дней, это ещё при условии что покупал 11.11., товаром доволен, на телефоне показывает все легко разобрался, правда пока не понял как настроить и можно ли сделать запись на облако, брал без жмд, на фото съёмка при полной темноте в лесу. Камеры такого класса в РФ значительно дороже стоят, плюс ещё в ресивере осталось возможность докупить и поставить 4 камеры, звук пишут все слышно. крайнее фото дневная съёмка.