SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The camera is a good thing. it works, only the sound is not at all. it went for a long time, at customs it looks like it was broken, there was an act. but
all fine. recommend!
Works all OK
on sale is something! i'm happy i managed to make such an awesome deal
Super camera very good quality for these money decent for money. wpelnia our expectation quality full HD rewelacja recommend to everyone. Future in 20 days for Polish
The camera is good, the quality of shooting is excellent both in the dark and in the afternoon. The only negative is to eat it if you turn to the end to the right or left
Seller is very helpful. But Camera is not the Best with this price. But it is better than escam cameras
Goods consistent with the description. Very fast shipping.
Perfect. Thank you *****
Perfect. Thank you *****
great no voise record options
Fast and well received. Have him still connecting, but Besder kennende is that okay.
OK
Super Thank You 100% 5 stars!!!! Polecam
The camera liked, everything works!
Works perfectly via WiFi
All right. What I expected for that price. Pretty accurate description. Seller recommended. Fast shipping.
Nice camera. Instant connection. Convenient interface. Feedback audio. Works remotely from the application. Night vision. Nice camera.
Everything is good, it works)
Everything perfect
Such a low cost is a good buy, i liked the store a lot
The store is great, send the order quickly, I received it in about 10 days. The cameras are great, they do a perfect job.
The camera drove for 10 days. The box is heavily crumpled. But the goods are intact. In general, not bad. For this money a decent camera.
Very good camera , easy set up. Very fast delivery! Will buy more. I have 5 camera’s at home and they all work perfect!
Is as decribed. The product was arriving timelly. I will verify the product and came back with additional feedback, but I recomend the product.
Arrived in time and looks like the article that I ordered thank you!!
Danke
So then the rules are only if with coupons, falsh antenna, the reset button is at the top where the flash drive, a copy. For home will go.
ok
Quality goods, the store is sociable. Fallen quickly and tracked constantly. Shipping fast. Works well, connected quickly. Compatible with the program SMS. The only negative camera does not support tracking the moving object. But this claim is not to the seller, but to itself. I read the description inattentively. I would like automatic tracking. I thought all the mini cameras had surveillance, but it's my inattention. The store is recommended for the purchase of goods.
Excellent camera, third already, works as it should
As usual always good quality, fast delivery, I recommend
It s a good product , very good quality of image , working well for me
ok
was greatly satisfied with the order
super polecam
Satisfied fast delivery
The parcel came whole, not crumpled. I'll check it out. Seller Thank you!
I have more than 10 cameras on, all perfect
The goods came quickly. Everything works fine!! Corresponds to the description!
The store is good! Came the camera, February 2, 2,5 months later decided to check. And it turns out the camera does not work. Wrote to the seller and provided screenshots and videos. The seller answered quite quickly and suggested sending another camera. Which I agreed to. And promised him that as the camera will come, I will write a good review about him, which I hold back. Thank you to the seller for everything!!! I'll check this camera. Hope everything OK will be
The camera is super I'm happy with connecting on WiFi to the router 4G CPE (with SIM card) and put on garage security
it's a really low priced , everything else in the store is also great
This arrived relatively quickly, in very good packaging. The set up is fairly simple, but maybe a link to a pdf in English with more detailed instructions would be good. The camera functions fine. I can see and hear without a problem. I tested the playback also. Controlling the camera from the phone is very intuitive.
Works well, fast shipping
cool
[word exactly as described! Thanks.
everything comforms to the description
Great product, work well
Delivery in 9 days, everything works, detection sensor, rotary mechanism, everything works, I recommend the store.