SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality. Thank you very much, fast delivery
better than i expected. awesome!
Buying from this store was a good choice. price is pretty low yet the quality is amazing
super, funcționează foarte bine și se configurează foarte ușor
ok
Long went to Kazakhstan, but it's worth it. I order the second camera already, the first one works more than half a year, everything is fine. Seller recommend.
I received within a couple of weeks. Like it so much.
ok
I'm satisfied. Thanks
Fine quality nice price
Great, very fast delivery. Thanks
totally conforms to the description
Very good quality
Entrega en plazo, fácil configuración y muy buen rendimiento. Recomiendo calidad de video normal y tarjeta de 64GB o superior.
Work well Busin
All right, thank you!
Very good
Badly packed, the box came crumpled. Celofan pupyshkami wrapped the box and that's it. Until you can connect. Please send instructions for connections. As if the camera was not broken.
Fast delivery all top
The goods came very quickly! Everything works
Very goood
I received it. Thanks
Good fast shiping recommend store
The best camera for this money, can be used as a baby monitor. Everything works, the build quality is good, the picture is cool! I recommend to buy. Thank you store.
The camera is great. Connected with the application at a time. Came in three weeks. I order the second one.
Very good
certainly a good purchase
For such money, an excellent product. Yes, the antenna is not connected, but if the router is near, then everything is normally caught.
In Belarus came in 3 weeks. The camera pleases me. Connects easily.
Nice camera. Delivery is very fast
Works great
I ordered 3 pieces at once and not the first time, everything works fine. The application is used by xmeye C Google Play, and on the computer VMS. In general, good cameras with good picture quality. The connection is easier not to where. Press the camera reset 3-5 seconds on the head of the camera near the memory card slot to the bolt. Start the application, choose a Wi-Fi connection, find your network, enter the password from the network, click OK, go search in a few seconds, you click on it. This instruction for setting up the xmeye application. Native icsee is roughly similar, just the first in my opinion is more convenient.
The camera is good, but the night is dark, and so it shoots perfectly
All well checked in work Thanks
The parcel went 3 weeks. Packing is good not crumpled. The camera is happy. Yes, with the connection there were problems. The goods are satisfied. And yes, the reset button is where the flash drive is inserted, not near the power supply.
corresponds 100% to the description. thanks!
It came quickly! But not like I can not run. Does not connect to Wi-Fi.
Purchase made in 09/05 and delivered 22/05 and no fee. Recommend store and product.
Excellent.
I order a second camera. Very convenient thing for the protection of the house for the time of departure. From anywhere in the world there is access to watching video surveillance. There are possibilities for setting up alerts for movement, and many other functions. The camera came in a week.
The camera is a good thing. it works, only the sound is not at all. it went for a long time, at customs it looks like it was broken, there was an act. but
Works all OK
on sale is something! i'm happy i managed to make such an awesome deal
Super camera very good quality for these money decent for money. wpelnia our expectation quality full HD rewelacja recommend to everyone. Future in 20 days for Polish
The camera is good, the quality of shooting is excellent both in the dark and in the afternoon. The only negative is to eat it if you turn to the end to the right or left
Seller is very helpful. But Camera is not the Best with this price. But it is better than escam cameras
Goods consistent with the description. Very fast shipping.
Perfect. Thank you *****
Perfect. Thank you *****
great no voise record options