SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The packaging is excellent and the shipment matches the description and very fast
All OK. Thank you. Seller recommend
Awesome Cover! On the gear sat perfectly! Recommend!
Packaging is good... covers delivered whole .. on a look and touch perfectly... let's see how the phone sits...
Case Approx. Stand works. Recommend. Ordered 08.02. IN Poland 22.02. U me 19.04 :/
All as in the photo, everything came up. Order came in 1.5 months
Valve and galley to shoot.
Delivered quickly, fits snugly
It was good and what was expected
The cover is super, came up to the phone perfectly.. Delivery is very fast .. in less than two weeks ..
Received in less than two weeks, the quality is over color and the product fits perfectly! Do not hesitate
Delivery fast, 12 days to Moscow, came up perfectly, but weak leg and tight opens
Excellent. Happy with the goods. Very thin. Very fast.
A good product very precise and good quality
Спасибо за супер быструю доставку, товар соответствует описанию
I am very satisfied with my product arrived on time required to mendedor
It came very well and in good time, it looks very fragile but it is very pretty, if that is what is described in the publication, I recommend
He's cool. Buttons are perfect. The stick is tugovata for now, but norms. Delivery is super fast, two weeks)
Excellent case, very good quality! Delivery in Mo less than 2 weeks
хорошее качество, быстрая доставка
I ordered a guy as a gift. The cover is perfect! Thanks store
Perfect. It fits the description. It fits perfectly into the phone. It's just like in drawing and good material
Super product. I am very satisfied. Flexible yet strong case. It completely surrounds the display. For me, many of my displays have been broken, it looks like this case will be right. It is disassembled, making it easy to keep clean.
The cover came crumpled. The packing itself is whole, not crumpled. Cover out. I don't want to find out who's responsible. Threw it in the trash.
Excellent fit, fully corresponds to the description.
Very pretty cover and fast shipping
Delivery is fast, there are no complaints about quality. The picture looks more interesting, but so everywhere. Recommend.
Fast delivery with beautiful products
Love it very good material . I thought it was going to be a hard material . But is some type of silicon . Awesome .
Very cool case. Recommend.
Impeccable, I come fast, I like me, thank you
Looks very good and high quality
Very good quality product very satisfied with this purchase
Exactamente como dice el vendedor. Producto de buena calidad.
Always surprised by their responsiveness and serious to each order and with irreproachable quality and delivery earlier than expected bravo to order without hesitation.
Very fast delivery. All OK. Recommend salesman.
Great! Very happy with my purchase, beautiful shell that is really quality. The small bar on the back is very practical however a little difficult to open. What I like above all is the hollow round that makes the apple logo appear! Very fast shipping
17 days delivery. I recommend the store.
Beautiful shell Received before the date I recommend
This product is very good and High quality. look like original. I am very happy and satisfied. And tnx for first shipping.
Very good quality