SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you for this product. Very good quality and delivery was fast
Second watch I order. This watch has a better app. Great watch
Good compared to the price I recommend
Es un SmartWatch perfecto, la duración de la batería no es muy larga pero cumple con todas las especificaciones descritas, llegó muy pronto y perfectamente embalado
I ordered a yellow watch but its more nude in color. Nevertheless very nice, lots of features, full screen view instead of square. The sending took about a month and a half. I recommend.
Watch blade of the head, on the hand sit well, the charge holds a long, many useful functions. I recommend the store.
We came safe. No problem. Calls just drop. In the rest of the rules. In 2 days of use with all constant measurements left 73%. For this money is the most it. Seller recommend
The goods are O`K. Fast delivery
I like the watch. Very comfortable and beautiful. The only thing but: these watches do not work with the best application, it would be cool if they worked with the same mythite, but also so good.
Recommend póki what works decently
Great looking watch. Lots of very good instructions. I need find out about camera and how the blood pressure feature.
Nice watch. Today I wear the first day, while I like everything. It is easy to customize
Watch OK.
item as store described. postage was little slow so be patient.. would use seller again...
OK
Very fast delivery, product meets my expectations, is consistent with the description
Часы пришли быстро, всё целое, инструкции на русском языке нет, сканировала пиаркод и качала приложение для этой версии, потом всё на русском языке. Как будто работать покажет время.
nice watch, fast delivery,
The watch is really nice. It's very fashionable and cool. The quality, workmanship and materials are excellent. It looks very elegant. It's also sensitive to touch. It has time, exercise steps and heart rate displays. It's accurate and waterproof. This is great.
This watch is really nice. The watch also monitors blood pressure, heart rate and blood oxygen. It's really practical, it looks good, and the timing is accurate. Recommended!!! 5 stars.
it works very well and looks just like the picture !! took me a little while to figure out but once you do its really easy to use :) got here fairly quickly as well . im 100% satisfied
Everything matches the description, looks very neat. The readings of pressure and heart rate correspond to reality. Very satisfied, I advise
It has quite a few functions, it can also test blood pressure and heart rate. Operations are very sensitive, and function operations are very simple to understand. Relatively high cost performance. I've bought other ones before, they're expensive, they don't work. This style is to my liking and the packaging of the watch is good.
I like the appearance very much. There are many features. I have to learn from the manual. I didn't notice the function of measuring blood pressure and heart rate. Didn't think it would work, so I took it. This is very useful. I'm gonna give one to my mom, too. I can delete the blood pressure monitor I put in my shopping cart,
The watch is small and light, has texture and functions when wearing sports. This is also the most fancy. There is a scientific basis for measuring heart rate and blood pressure. Raise your hand to check the time, measure heart rate and blood pressure, ECG, weather and other call reminders, and count steps. , I feel pretty good.
Watch arrived very quickly without damage. Quality very good as for such a price, meet your features, measures the heart rate and blood pressure, shows SMS, who's calling, etc.
Good quality. Working about 3-4 days on one charge. Showing a lot of information, communicating with phone without any problems,and with changing wallpaper on smartwatch.
The watch matches the description. The delivery is very fast. There is nothing wrong with the watch. The effect is very good, very practical, easy to cover up. The watch is cool. recommend.