SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's exactly as shown and arrived in a short period of time
As the description and works the promised
my deepest thanks to the seller for setting the best price for . it means the world to me!
Exactly as picture shows, fast shipping, never talk to store
Color of excellent as the photo, thank you so much!!!
very beautiful. great quality for such price.
as described! Super Quality! Recommend!
thanks! I ordered about 2 weeks ago and it's already arrived. Quality is as described. Will order again.
Not a bad stylus, draws normally, and when unlocking, the graphic key could not draw.
Excellent Product as seen in the photo, works super well on my cell phone and it is noted that it is quality, it is weightless and feels super soft the part in which the pencil is the two tips work excellent, I charm, totally recommended
Pencil works perfectly, it's much lighter and the strokes are faster, I use it on IPad 2 (very old) and have had no problems.
Good product arrived earlier than indicated this great
I think it is a good price for . happy with the service!
Purchases like this are remembered for quite a long time. Happy with the deal, will come again in no time at all
even better than the picture. totally recommend this !
Sent ultra fast, product equal to image, very good quality :)
Very good product works on tablet and cell phone
Thank you SO MUCH! For my more than modest budget, was exactly what I've been looking for!
discount is the best offer in this webstore
Very good product, good quality, super fast shipping.
Top Girls very merry recommend very on the store win friends of it more products in the future big like
Very good, liked, works well, I advise
everything is good! Thank you!
Very good stylus. More Class
Excellent as the description. I'm here fast. We'll buy again.
muy bueno, llegó temprano
Very good quality. Fast delivery.
arrived without defects. Thanks for secure packaging. I give you a 5 stars.
Best webstore ever! happy with my purchase
Pen is great for writing. Loved Very
Very good, arrived very fast.
just fantastic. Very good quality and top store.
Delayed arrival, due to conditions, took about 3 months to arrive
The quality is unmatched, the size of the handle. Metal case. At first it seemed too big, now I can not imagine how without it I used to do without it.
I love it :3
muy buena calidad y llego a chile en 7 dias, 10/10
El producto es tal cual se describe y llegó en el plazo establecido. Satisfecha con la compra
The order before time, in very good condition Recommended
Very nice. As it is in the images
Thank you take but come, coneta and very good and also pesadinha
Arrived in great condition. Delivery was very fast. It is wonderful. Perfect. Flawless.
I loved it and it works super well
Works very well c:
nunca pensé que fuera a funcionar tan bien, superó mis expectativas, además el pedido llegó rápido, probado en una ps vita
The pencil works exelent. Better than others
better quality thank thought. great stylus. I recommend
Very nice color works great and very fast shipping to Switzerland (Geneva)
The stylus came quickly. Packing whole. Works with the Samsung tablet perfectly) Thanks for the goods.
very good quality
Okay, just not doing too well on my cell phone.