SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Of the best in command for tv box, very complete, it handles very well.
Thank you very much. I am very satisfied. The remote control with keyboard is very good.
I buy a second remote control in this store, fast shipment and very quickly came, the quality of the norms, I recommend)))
Not suitable for Smart TV
good
it has everything someone might need. i feel that i made a good choice.
As described. Delivered to Slovenia in 16 days.
Super fast order, amazing store, I made the order wrong and he noticed and warned me in case I wanted to change it. Very good to attention and very good deal. Recommended 100%
perfect
From the heart. The remote is necessary. Seller adequate
100% quality, store reliable.
Excellent remote control, fast delivery, 3 weeks to Minsk
fast shipping, nice device, good store support .
Very fast delivery quality goods store recommend
ㅎ ㅎ ㅎ ㅎ ㅎ ㅎ
A good remote control, I do not take it for the first time. Recommend
Thanks
Качество сборки соответствует цене
Super fast delivery. In 7 days at home. You can set up 4 more devices but only to turn on and off for no more function
veryfastshipping good quality 5 stars!!
получи, работает пока тестю, непонял как подключать все на один пульт, так удобная штука, айромышь крутая.
as described
The product comes in good condition and works very well.
Delivery in time. Like it works
SUPER
Thank you and I arrived quickly I advise this store
this is a fairly good price for , i dare say. given that the quality is superior, this is really a bargain
Excellent! Works very well. Quality product. I bought it on my birthday at lowest price. Thanks to the store!
Fast delivery. The mouse and keyboard work as expected.
OK, everything works, the description matches. Someone in the mail sat ass on the box, but the remote did not suffer.
пульты классные продавец отправил быстро доставка тоже покупайте.
Remotes cool really like
Works well, the mouse function is quite good!
That's such a good price for ! can't wait for my delivery to arrive
Is the second I buy, very good
works great, multiple backlight colors, fun!
Sent quickly, the parcel came quickly to the delivery point (store Pyaterochka). tracked. The remote is convenient, the location of the buttons is convenient. Long suffered with the transition of Angl. Letters and Russians. In yutub found how to do it. Everything is easy. In the Playmarket you need to download external keyboard helper demo. It makes settings and everything works. There is a backlight, voice input, a pound of the mouse.
9 day delivery to UK. This air mouse is perfect for my mini PC attached to monitor VESA mount, running Windows and Kodi. It works really well, everything behaves as expected.
all good, super fast delivery on the 10 day delivery
na razie wszystko działa. czas dotarcia 11 dni. super ! dziękuję i polecam !
Super fast delivered. Quality is good.
It took me some time to compare with other similar offers, but now I'm completely sure I made a great deal.
Good remote control, with rusified buttons
item is exactly as advertised. works and looks great. bought it for the second time. very happy with the purchase. record the store and product to anyone.
Everything works fine, Aero mouse works well. Flip the remote keyboard starts and turns off the aeromysh
Хороший пульт!
Great.
Thank you
Works) the quality of plastic is so to itself
Excellent