SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The best robot vacuum cleaner. Pluses: Price of robot vacuum cleaner. Washing. Turbo brush. Cheap accessories (rags, filters, etc.) All vacuum cleaners of other firms have one big flaw, very expensive components 60%.
Very satisfied with the robot, removes well, only once a week I get a normal vacuum cleaner, although I used to vacuum every day!
Perfect and very fast delivered
Everything works fine
I love this vacuum cleaner. it's easy to set up and it did a stellar job of cleaning my apartment. By far one of the best decisions I've ever made. It was also delivered to me very fast. It took only 3 days
It came in five days. Great product. Surprisingly quiet. I recommend the product and the store.
I'm happy, it came in 5 days (Post Russia) to Tyumen, everything works perfectly the offer went up to "hurray".
Thank you so much!
Very Gemayel product
Todo perfecto, falta probar.
Good quality material. Product arrived within estimated time. Thanks!
супер бстрая доставка...за 5дней...упаковано отлично
Super fast shipping. On the fifth day after the order, the departure was waiting at the point of issue. Includes a water tank, spare brushes and a rag for wet cleaning. Without problems connected to the home network. From the remote, you can select 2 suction power modes, but after updating the firmware they became 3. In addition, through the application you can configure several cleaning schedules, which can be be be be The map of the room builds every time again, but the algorithm of cleaning in automatic mode pleased. Cleaning up all the places he gets. Runs out of the most difficult places. The base finds perfectly, although next to the base remains incommunicado. The characteristics indicate overcoming the barriers up to 15mm high, but the robot climbs on a 20mm high threshold in 80% cases. Wet cleaning on laminate and ceramics went perfectly. 3 levels of water supply. From a slightly damp rag on the first, to a well-visible wet trace on the third. Vacuum cleaner and store is satisfied. I will recommend.
I advise the model and the store. Corresponds to the description. Rustle dust and garbage collects well. Let's see in a month of operation.
I like this product! Shipping is very fast! Quality super!
Reasonably priced like this are quite rare to find. I appreciate the store hard work and effort
I advise you not to wish
It's the best I've ever bought online
Very nice , good quality. Thank you very much!
I should say the product looks exactly as in pictures. Thank you very much!
Works. Brings slippers, neither barks nor bites. Don't let go home
arrived as was promised. quality worthy, much better than expected. Thanks
probably the best online - I mean, you often can't even find anything of corresponding quality in offline stores
Utterly happy with purchase. Thanks to the store!
finally found what i've been looking for! thanks for !
Товар получил быстро. Проверил, работает замечательно.
it works good and fast shipping
Hello! Your robot, we have already received the second in a row. Now let's test and put in additional feedback.
as seen from reviews on , it is a truly great item. can't wait to get it delivered and see myself :-)
5 to just see! Goods with badge plus fast delivery was sent by the cheapest way ie. By train parathold etc. The goods did not come during! Opened a dispute! Dispute closed and sent notice that the goods have already been delivered! Tipo update logistics brakes! And in fact, the goods were only shipped from a paratode in another locality where it went more than 20 days in paratode and before that 10 days in train! And before me, he still needs to travel about 15 days by plane and helicopter! On the same day I ordered other goods with the same sign, they have been with me for a long time and I calmly use them! So that delivery disgusting do not recommend
The robot came surprisingly fast. In three days. The packing is excellent, easy to connect. It needs 5 rooms. And, apparently, therefore, does not find the way to the station after finishing cleaning. I conclude, suitable for small apartments, as much as 3 rooms. The most important thing does not remember the route traveled. Can re-start cleaning. You can't ask for a cleaning room.
The robot is just a class, turns on at a given time, collect dust wherever there is access for its work, especially wool, if there are cats or cats in the house. Seller recommend, but don't forget to ask for Russian language translation.
Produit conforme au descriptif et aide vraiment bien dans la vie de tous les jours. Très bon rapport Qualité/Prix. À recommander !!!
Superfast delivery, great product! Highly recommended.
my deepest thanks to the seller for setting the best price for . it means the world to me!
Really perfect, suck and wash well
I did my best - savings for didn't go in vain. Quite happy with the purchase
Very fast delivery suction robot is simply the hammer I am amazed so a strong suction force perfectly. It comes in each corner and is very careful to the furniture. You look so even the track on the carpet. It sucks even stronger than my normal vacuum cleaner. I have it already my family recommended I love it.
Пылесос я выиграла при просмотре шоу на Aliexpress, он мне достался за 1 доллар. Пылесос классный, находит мусор там, где казалось бы его и нет, базу находит без проблем. Доставка из РФ, пришел за 2 недели.Упакован был в 2 родных коробки и пакет, коробка с резервуаром для воды и 2 тряпочками была примотана к основной коробке с пылесосом. Отдельное спасибо хочу сказать продавцу! Очень отзывчивый, адекватный, подробно и сразу отвечает на все вопросы, инструкцию на русском, по просьбе, выслал на Эл. адрес в течении нескольких минут. Безумно довольны! Будем тестировать.
It's taken 10 days to arrive but at the moment it's as described, good communication with the store. It also brings brushes and replacement mop. I'm loading, when I'm ready I'll try to see how it works and write another review.
В этот раз заказывал в подарок. Доставили оперативно, к сроку успеваю с запасом. Про сам пылесос скажу главное: единственный в этой ценовой категории, который действительно собирает песок с пола (нет, не на минимальной мощности).
In the big signs of household appliances you will find it at 299 euros, here it is more than twice cheaper! Installation level, even if the manual is in English, it is very easy to download the application and connect it. Level operation, the vacuum cleaner was very quickly spotted in my apartment, it sucks and washes very well the only negative point is that there are the traces of the wheels that remain after the passage into washing mode.
Came quickly, well packed. Corresponds to the description. Works fine
this is the second one I buy.... can't be more satisfied.... very friendly store but most important amazingly good product. I am giving every month one of this to my family members because I liked the vacunm cleaner... incredible the amount of dust it catch every time
Quality packaging of goods, vacuum cleaner Works great!
Very satisfied, I recommend, fast delivery