Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Gorgeous quality!
Great vacuum cleaner
Very nice suction power in it is high
Bought as a gift. I hope it doesn't disappoint the robot. Fast shipping. Very happy.
after a long search i am sure that the best price for is offered right here. the price is fair for the quality.
Shop E many corecten. Porchkata pristyrna a lot of bruzo. A lot of Congress is satisfied.
Product meets our expectations. Very good product. Notice in English despite the European version. Otherwise very effective value for money.
super
No instruction for Russian. Good mate.
Not yet. It's a gift. I'll write about the state later. Deliver promised on June 7. delivered on June 9 not home, but to the point of issue. In case of late delivery, the coupon was promised. Nothing yet.
Decent vacuum cleaner! Will meet the highest expectations. Wet and dry cleaning on separation.
I'm so surprised with the fast delivery itget to me in just 10 days. And I'm very happy with the robot is nice to see it work for you and it does his job very well. But my wife is even happy than me . Thank you for a professional job.
Top 5 stars. Raccomended the robot is super.
Fast shipping. Good robot. There were difficulties with connecting. When we sort it out, everything works fine.
Everything very well made and very well designed. recommend!
arrived in excellent condition. good quality. thanks to store. would advise.
Delivery two weeks. Packed perfectly in two boxes. Got it without damage. I am very pleased with the order.
Simply Perfect!! Better than I imagined, although not version top meets very well, the smaller dust TBM are clean
It came in 4 days. Apparently, the box with the vacuum cleaner was kicked on the way from Moscow to Ufa. Thank God everything is fine. Thanks to the manufacturer for the spacious box
It came to Me in 2 days and at the moment it works great, very happy with the purchase
Good packing, fast delivery. The complete set and work of the vacuum cleaner fully correspond to the description.
ok
Envoie très rapide et réception en 1 semaine. Tout est parfait.
все ок. понравился в работе . заряда хватает . стоит своих денег
Pleased with very fast delivery. On May 5 ordered, and 11 already delivered the courier. In the kit sent an additional capacity for wet cleaning, which is very nice. Definitely a big plus to the store.
Very fast delivery, excellent product and customer service. Thank you!
There's nothing to compare with, this robot is first. Removes and wipes the floor well. Not halturite. And the main thing is that I'm ready to start cleaning always, unlike me. To the application has not yet connected.
Excellent.
Доставка быстрая. К приложению подключился раза с третьего. Поставил на зарядку руками и...он не работает. Приложение пишет, что плохая связь. Не сразу доперло, что на корпусе есть механический переключатель вкл/выкл. Продавец помог разобраться. Включил и всё заработало. На уборку комнаты и кухни со всевозможными препятствиями (насчитал 25 кв.м.) потратил около 25% заряда и около 30 минут. На влажную уборку ушло примерно то же время, но зарядки ушло только 10 %, т.к. вакуумный насос при влажной уборке не работает. По всем местам прошелся по два раза. Один раз застрял под батареей, один раз запутался в проводах и один раз зажевал шнурки. Учёл всё это, убираю всё, что не может проглотить. А в общем хороший помощник по дому. Ах, да, базу находит всегда, но может не с первого раза точно заехать на контакты, но со 2-3 раза заедет стопудово.
is sooo good! thanks for awesome experience!
My order arrived within 2 days from Poland, so it was a very fast delivery. The robot cleans my 100 sqm apartment properly, goes from room to room everywhere and it finds the charging station every time without problems! I don't like to use the stronger suction power because it is too loud for me. In the case of lighter coloured furniture, it pulls up carefully and stops shortly before, in the case of dark furniture and those that have lower proportions than the height of the robot sensors, it slams against them. The carpets are also vacuumed properly. The Robot respects magnetic tape boundaries and stops in front of them. When mopping, it also goes from room to room, and the mopping water is enough for the entire apartment. I don't use the App, only the remote control, because I don't have the technical equipment. The robot looks very chic and robust, does what was promised so far, so I am very satisfied with my purchase, thank the store and definitely recommend him strongly.
I use 2 days, no complaints, perfectly removes!! There were problems with connecting the application to the robot, did not want to connect, by the way there is a switch on the side, do not forget to turn it on, or I caught a because I had to wait from China for almost a month .. Instruction in English, for me is no problem, but if you need to specify immediately! The remote control is also excellent, in general, the whole family is delighted! By the way, I have almost in the whole apartment carpet, there are no problems with cleaning, goes into the kitchen on a high threshold without problems
Very cool product. 10 out 10!!
Super fast delivery. To make import customs charges that were not clear to the purchase process
Very good product . I recommend it.
Super
It is simply gorgeous!! The quality is great :)
Пылесос супер, пылесосит, моет на все сто. Инструкцию на русском попросила и продовец сразу отправил
Pylik is healthy, with the store talked to me, came quickly, until only dry cleaning, sorry there is no passport for Russian will have to understand itself.
Perfect! Up to my expectations. Suck very well and extra washing great. On parquet floors as on black tiles. Several interesting functions, manageable with the remote control. For the moment we have not managed to put the app on the phone but this was not the most important point for us. I recommend this vacuum cleaner! And the store! Because sends fast tracking against signature, and communication at the top.
The store is good. Sent fast. My messages were answered quickly, briefly and clearly by the delivery service without tracking. Brought without any warnings. Delivery service. To you parcel! So that to the delivery service of the claim, not to the seller!!!
I came to Chelyabinsk for a week. Took it from five. Packed well. Convenient Control from the phone
Thank you very much to the store for fast delivery, the robot works while Super. Corresponds fully to the description. The seller answers all questions promptly. I recommend the seller and the store.
I liked the device, it works quietly, collects a lot. With cat hair now there are no problems. The application is connected without problems. Annex in Russian. Cat in shock)) Delivery 9 days. The delivery service is not client-oriented. They put on the site a planned delivery date of 21 numbers, I waited all day, they can not reach them, chat-bot on the site does not understand the questions, worried. But in the end, delivered on September 25, packing in excellent condition. Delivery without opening. To store and manufacturer thank you)
I loooove it!! It has some small problems but it's still perfectly fine! Thank you so much for such great !!
Fast shipping to UK via PL, within 8 days in house. Works perfectly, easy to install. App works fine. Sucks well, mopping not tried. We have gladden floors, but he also goes over rug. I recommend it to!
Outstanding…. Sucks up fine and goes everywhere…. I did not expect so much power and precision in pass well all areas of first piaano ..... Simple and intuitive…. 5 days and was already in my house.... Put immediately in function and is perfect for the asking price ..... I think just that it will take another…. Highly recommended.
I absolutely recommend this store and will order again! Good day!
very happy and came extremely quick!!!
Great product, I really like IT.