SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All Super thank you
Excellent bulb, everything works, color modes can be chosen with the control panel choosing color buttons, can choose brightness by remote more or less and use as night light, you can make a quick and slow flicker of the bulb with different colors, the CR2025 battery is not included, thanks to the store! Colors saturated and bright, but unfortunately through the camera of the phone can not be passed brightness, attached one photo of blue color for an example, and so everything is fine! When buying, ask the seller to better pack the bulb for transportation and it did not hurt.
Glad I could find a online, recommend
you won't be disappointed. it's really a good one
ze zijn binnen gekomen maar ze doen het geen van beide
Good quality of , i'm impressed
yeah they work sweet thanks, bit dim, wouldnt use in place of actual houselights, but good for lamps and side lights, cheers
Very nice colours work very well
as good as always. will order again soon
Bulb fire. But there is no battery
The order came quickly, until they checked, I'll unsubscribe later
Not very bright shines, but in full darkness what you need))
Banderolka got everything works fine without any complaints the guys know the work
hope to order again soon, it's something
Arrived and're working. Just because it took CTC Reef
Fonctionne sans soucis. Fourni avec la télécommande.
второй раз покупаю, все норм
really happy with the , recommend this store!
super quality! thanks for !
Nice and fast service top
Great store!! And the delivery is unexpectedly fast. The goods ordered in November did not come and this one, the order on December 8, and delivered on January 19. Definitely recommend the seller. I can not check the bulb, since there is no battery. Hope will work
Top! Arrived super fast to Portugal (about 2 weeks). Bought 2 and just need use a command (despite the store shipped 2) because controls the lamp in the direction indicated. Very good, when spoil, buy more! Well packed also.
Everything is chic, would shine brighter)
The controller comes without batteries otherwise works well
Всё супер!!! всё работает. учтите что батарейки к пульту нет, поэтому надо будет сразу купить. общалась с продавцом, очень вежливый, рекомендую.
Thanks. finally arrived. Delivery was not so long. Overall I quite happy.
Cheapest online i guess. i must say the quality is more than decent, so the purchase was a great one
I'm glad i managed to find a reputable store where I can buy online
This is just the perfect store. Can't remember where else I was able to buy a for such price
Everything works fine. Many different colors and modes. I really liked the bulb. Thank you very much store!
Everything works, but small, and so very good remote works
ordered a new recently - i've bought it before already, but liked it lots and decided to go for it again
Very happy with the ! Also very fast shipping!!
Orders in Minsk came a little more than a month
Highly recommend this ! + reliable store!!
Thanks for free delivery and for good service.
Matches the description in full. Gonna order another one soon
is of a cool quality
Norms light bulb, white color is not particularly bright, dim, for reading inconvenient, and since the night light norms
It came. Works. The total power is 5.1 W. Colors interfere well.
Could and brighter light
I didn't get it, but I got my money back.
The lamp is working. Packed was doubtful, but it all cost. I arrived on time, united by the parcel.