SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gadgets Trust (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
[word exactly as described! Thanks.
Just bomb express delivery. Instantly. immediately connected. Shows well even at night. The sound is loud but there are interference as phonite when nearby. But my animals, they hear me) very satisfied. I now entertain them during the day) while I work. Works from the WiFi and from the mobile Internet. To the internet cable at home did not tie. That you could watch from two phones. Thank you store. And prosperity
Works, everything is fine.
muy bien
Delivery fast, I will check and complement the review
Fast shipping Okey
Fast shipping and the item works perfectly only by wifi as per lan is not available is recommended anyway
I get it right, I don't try it yet.
Good quality, quite acceptable object tracking. Shipping in 1 day
It works
For any type of budget is a nice option
Thanks. finally arrived. Delivery was not so long. Overall I quite happy.
As described
The camera works fine (ugh, ugh, ugh over the left shoulder so as not to jinx). The rotary mechanism is correct. I did not test for tracking for moving objects. Communication only via WiFi, LAN port No.
The camera arrived very quickly, Connected traditionally without problems Works perfectly but at a distance there are doubts as 3 Wi Fi antens at all and not antens and so... Moulies .. Took off as useless, works and without them... To the store. .. It would be better if the design of the case did better and did not engage in sell.
Always good as usual thank you
At a distance of 20 m from the camera, the face will recognize hard. In general, the quality for this money is very good.
The camera is super, thin settings in the app. Follows, notifies on the phone. Sensitivity to movement is adjustable. Delivery 10 days to Nefteyugansk
All perfect, very fast shipping. It works perfectly.
Everything came in, it works fine. Seller recommend
Very good for your price, recommend, fast shipping for Portugal only 1 day
Brought in five days, courier to the door) everything works ..
Good product, would have been better if the power cable is little more lengthy.
ras
Product delivered in time (7 days) to Lisboa Portugal. Well packed, works perfectly, simple, fast and convenient. 5 stars.
The camera is easy to set up. It works better and looks more stable than other older versions. Thank you!
Picture of norms and at night, too, but with the connection there were questions
Всё работает четко
Product OK. Look very nice. Arrive fast. Thanks
Thank you very much! Like this product :)
Can surely say this store offers the cheapest price for
very beautiful. great quality for such price.
this is really a catch!
Works very well, sending and receiving fast. Thank you
They came very well and everything working
Everything is fine, it works well
Доставка сверх быстрая 3-4 дня и уже курьер звонил договорится о встрече. Камера огонь, мне понравилась. За свои деньги очень даже ничего. Изображение норм, настройка на доставила труда, камера поворачивается со смартфона и по вертикали и по горизонтали. Звук тоже передаёт. В общем рекомендую
I love this... arrived in really good condition! No defects! Thanks!
Came quickly works, however, the app is not fully working but free!
Thank you
It took me some time to compare with other similar offers, but now I'm completely sure I made a great deal.
Delivered in 4 days. Connected, checked, everything works. The quality of shooting in the afternoon is not bad, in the dark almost nothing is visible. Memory card 64 GB digests without problems.
камера пришла, настраивается со смартфрна. Через приложение icse. камера работает только с wifi 2.4ггц Интересныц интерфейс приложения. думал нет записи тран,ляции, а оказывается запись включантся по нажатию изображения Ножниц.
Delivered fast
Parfait !
Perfect installs very quickly works well. Just a pity we can not put SD card,
I 've tried it before and I'm pretty happy with it, the previous one lasted about 6 years so for the price you have I can't find any hits
Camera-class))) Not a lot of phonil, but, like, it's okay. Picture quality is good The camera came for 3 days after payment
I have not yet understood everything about the use but with the app. Perfect
The order came very quickly! The camera is compact and beautiful. The only negative is there is no instruction in Russian language. I had to connect everything with the method of rear. Still not everything is clear, it is necessary to understand the course itself. The picture quality is normal. Seller recommend! Everyone would work like that for Ali!